General Policy and Information
- topukcasinoguide is an independent site that provides information about the best casinos, welcome bonuses, games, industry news and related content. Whilst we strive to ensure all information regarding welcome bonuses and offers is accurate, we cannot guarantee this. Our aim is to be the most reliable and comprehensive guide to online casinos available.
- Some jurisdictions may have regulatory restrictions on certain services we present. The responsibility to comply with these regulations rests with the site operator, not topukcasinoguide. We accept no legal responsibility if users access casinos that are restricted in their region.
- topukcasinoguide cannot be held responsible for any disputes or legal complications that may arise between our users and the casino operators or services featured on this site. Furthermore, we take no responsibility for the content or activities provided by the sites we promote.
- The content and services on topukcasinoguide are regularly updated and therefore all information is subject to change without prior notice.
- topukcasinoguide does not intend for any information contained on this website to be used for illegal activities.
- All content provided is for news and entertainment purposes only and should not be considered legal advice of any kind.
- topukcasinoguide is an independent gambling information service providing comprehensive gambling expertise and resources.
- topukcasinoguide accepts no legal responsibility for errors in these materials.
- Users of topukcasinoguide are responsible for determining whether it is legal for them to participate in any particular game or place any specific wager in their jurisdiction.
- topukcasinoguide does not guarantee the accuracy of any information within these materials.
- topukcasinoguide will not be responsible for any damages which may result from the use of these materials.
- The information on this server is subject to modification without notice and does not represent an obligation on the part of topukcasinoguide in the future.
- All trademarks mentioned herein belong to their respective owners.
- Unless identified with the label "Copy Freely", the content of this website is copyrighted by topukcasinoguide. By accessing this content, users agree that any copies made shall retain all copyright and other proprietary notices contained herein.
- topukcasinoguide users may not copy, transmit or modify information from this site in any way.
- Please note that any product, process, or technology described in this document may be subject to other intellectual property rights reserved by topukcasinoguide and may not be licensed hereunder.
- topukcasinoguide endeavours to provide complete, accurate, and current information.
- If you observe any inaccurate or incorrect information, please contact us via email at support@topukcasinoguide.
- topukcasinoguide reserves the right to deny any requests for content removal at its sole discretion unless the content could be considered false, vulgar, hateful, obscene, sexually-oriented, threatening, discriminatory, invasive of a person's privacy or in violation of any International law.
topukcasinoguide Casino Complaints Service (AGCCS)
By submitting a complaint using topukcasinoguide Casino Complaints Service (AGCCS), you hereby agree to the following terms and conditions:
- topukcasinoguide Casino Complaints Service is entirely free and does not charge any fees.
- topukcasinoguide Casino Complaints Service is a mediatory service between players and casino operators offered by topukcasinoguide.
- topukcasinoguide cannot be held liable for the outcome of any complaints submitted through the topukcasinoguide Casino Complaints Service.
- Only registered members of topukcasinoguide are permitted to use the Complaints Service.
- You authorise the topukcasinoguide Complaints Team to request and/or receive information from the affected casino operator related to your casino account, registered details, gambling logs, activity and/or any other information which could help identify the issue completely and facilitate a fair judgement.
- topukcasinoguide reserves the right to reject and/or close as Resolved any complaint case that does not comply with the Complaint Guidelines or is missing crucial information, such as registered username and email at the casino.
- topukcasinoguide Casino Complaints Service is public, and all posts and/or attached files to a complaint case are public. It is the player's responsibility to hide/mask any personal details included in these posts and/or attached files.
- The information exchanged during the complaint process between player and topukcasinoguide, and casino representatives and topukcasinoguide is strictly confidential and is not disclosed to third parties.
- Both parties (player and casino representative) involved in the topukcasinoguide Casino Complaints Service are obliged to follow the implemented time frames of 96 hours available for each side to respond.
- The only communication channel allowed for discussion and exchange of information concerning the topukcasinoguide Complaint Process is via email. topukcasinoguide does not discuss complaint cases over Skype, Live Chat or any other communication means.
- Both parties (player and casino representative) involved in the topukcasinoguide Casino Complaints Service may request their complaint case to be reopened up to two times. topukcasinoguide reserves the right to refuse such a request if insufficient reasonable grounds for reopening are found.
- topukcasinoguide considers and judges all complaint cases based solely on the facts and evidence presented by both parties during the Complaint Process.
- The above rules may be changed without prior notice at any time and become effective immediately.
- By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use the topukcasinoguide website if you do not accept all of the terms and conditions stated on this page.
- The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", "You" and "Your" refers to you, the person accessing this website and accepting the Company's terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration or any other means, for the express purpose of meeting the Client's needs in respect of the provision of the Company's stated services/products, in accordance with and subject to, prevailing law of the United Kingdom.
- To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose, and/or the use of reasonable care and skill). Nothing in this disclaimer will:
- limit or exclude our or your liability for death or personal injury resulting from negligence;
- limit or exclude our or your liability for fraud or fraudulent misrepresentation;
- limit any of our or your liabilities in any way that is not permitted under applicable law; or
- exclude any of our or your liabilities that may not be excluded under applicable law. The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty. To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.